HEOS
A more native music app streaming experience on HEOS
Multi-room Audio
Service
Professional
Project type
Mobile App
Platform
B2C
Audience
Overview
Upgrading the music streaming experience in the HEOS app allows users to enjoy music as if they were using the native service, making daily listening feel familiar and effortless.
Our HEOS 3.0 redesign focuses on the smoothness of core action control, multi-room management, and a closer-to-native music service streaming experience.
To make users feel more familiar with the music services they use daily, the HEOS App stays closer to native app patterns by using each brand’s colors, logos, and familiar browsing structures to reduce friction and cognitive load.
This project focused on defining a reusable music streaming framework that ensures every music service added to HEOS feels familiar and consistent.
Problem
The previous HEOS design relied heavily on plain list-based layouts without music service logos or colors, making them feel disconnected from the experiences users are familiar with on the native app.
As streaming platforms continue to evolve, the old design can no longer keep up with current trends or effectively present curated feeds and new content, limiting how users discover and engage with music.
Highlights
Reusable templates across services
- Shared templates across content categories and music services
- Reduces relearning when switching services
- Simplifies introduction of new music services
Album and artist details at a glance
- Key details of artists, albums, and playlists visible without deeper navigation
- Applicable to all container types with key metadata
Stronger visual expression for each service
- Tailored visual design using service brand colors to reinforce familiarity
- Elevated music service logos to strengthen recognition and recall
Evolution
Impact
🤩 Improved engagement with music service content
😌 Reduced time and friction across common workflows
✅ Higher success rates when completing core tasks
💪🏼 Increased user confidence during task completion
😇 Improved perceived ease of use and overall satisfaction
Ending
As the designer on this HEOS project, I was responsible for defining the problem space, synthesizing insights, and translating them into clear design decisions. I focused on balancing system complexity with everyday usability, making sure the experience could scale while still feeling approachable for different types of users. This project pushed me to think more critically about information hierarchy, control clarity, and how users move between setup, control, and feedback states. While there is still room to expand and refine additional flows, this work reflects my approach to ownership, iteration, and designing with both technical constraints and real user needs in mind.
